Privacy Policy
At Jenzy, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website, mobile application, and other services (collectively, the "Services"). By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.
“Jenzy,” “we,” “us,” and “our” refers to:
Jenzy Ltd, a company registered in England and Wales with its registered office at 20 Wenlock Road, London, N1 7GU.We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner.
About this Privacy Notice
For the purposes of applicable data protection laws, Jenzy is the data controller of your personal data. This means we are responsible for determining the purposes and methods by which your personal data is processed.This privacy notice applies to representatives, directors, shareholders, and authorised users of businesses that use Jenzy Services. Please read this notice carefully to understand how we collect, use, and protect your personal data.
Personal Data We Collect About You
We may collect and process the following types of personal data:
a) Information You Provide to Us
This includes personal data you submit when you:
Register a Jenzy Account;
Communicate with us via email, phone, or our platform;
Complete forms or verification steps.
Examples of data collected:
Full name;
Date of birth;
Business name and industry;
Contact information (address, phone number, email);
Country of residence;
Identity verification documents;
b) Information We Collect or Generate
Records of your use of Jenzy Services, including transaction history
Communications with Jenzy;
Log and activity data from our platform.
c) Information We Obtain from Other Sources
Information provided by third-party verification providers (e.g., KYC/KYB, sanctions screening).
How we Use Your personal Data
Your personal data may be used for the following purposes:
To provide and manage Jenzy Services;
To verify your identity, your business, and your authorized users;
To communicate with you about your account and transactions;
To conduct regulatory and compliance checks (e.g., sanctions screening, anti-fraud, anti-money laundering);
To meet legal and regulatory obligations;
To improve, maintain, and secure Jenzy Services.
We process your personal data because:
It is necessary for the performance of our contract with you;
It is required to comply with legal and regulatory obligations;
It is in our legitimate business interests to operate and improve Jenzy Services;
You have provided your consent, where applicable.
Sharing Your Personal Data
We may share your personal data with:
Employees who need access to perform their duties;
Licensed financial partners, payment processors, and verification providers who help us deliver Jenzy Services;
Service providers (e.g., IT infrastructure, cloud hosting, KYC platforms) subject to confidentiality obligations;
Law enforcement, regulators, or government authorities where required by law;
Third parties involved in a potential sale, merger, or acquisition of Jenzy.
We will never sell your personal data.
International Transfers
We may transfer your personal data to partners, service providers, or affiliates located outside your country of residence, including outside the UK or European Economic Area (EEA).
Where we do so, we ensure appropriate safeguards are in place, such as:
Transfers to countries approved by the European Commission or UK Government;
Standard contractual clauses or equivalent international agreements.
You may request further details about these safeguards by contacting us.
Retention of Your Personal Data
We retain your personal data only as long as necessary for:
The purposes for which it was collected;Legal, regulatory, accounting, or reporting requirements.
Typically, we retain transaction and account information for at least seven (7) years after your Jenzy Account is closed.
Your Data Protection Rights
You have the following rights regarding your personal data:
Right to access the personal data we hold about you.
Right to rectify incomplete or inaccurate personal data.
Right to request deletion of your personal data in certain circumstances.
Right to restrict or object to processing in certain circumstances.
Right to data portability (where applicable).
Right to withdraw consent where processing is based on consent.
Right to lodge a complaint with your data protection authority.
Please note: there may be circumstances where we are legally entitled to retain your data even if you request its deletion.
Contacting Us
If you have any questions about this privacy notice or wish to exercise your rights, please contact us at:
Email: hello@jenzy.xyz
Registered Address: 20 Wenlock Road, London, N1 7GU
If you are located in the UK, you may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
If you are located in the EU, you may contact your local data protection authority here.
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