80% Reduction in Time Spent Managing International Payments and Reconciliation
TapIn, a fast-growing Gen Z engagement platform, faced increasing operational friction as they expanded globally and began working with creators, partners, and vendors across multiple countries and currencies. By working with Jenzy, TapIn streamlined their cross-border payment processes, simplified reconciliation, and gained real-time visibility into their payment flows - saving time, reducing errors, and improving partner satisfaction.
Challenge
As TapIn scaled its operations internationally, the finance team faced several hurdles:
- Manual, fragmented cross-border payment workflows
- Time-consuming reconciliation processes across currencies and providers
- Currency exchange delays and hidden fees
- Limited transparency and tracking for outbound payments
These challenges strained internal resources and created friction in TapIn’s partner experience, as international recipients faced delays and uncertainty around payment timelines.
Solution
TapIn partnered with Jenzy to address these operational challenges. Jenzy provided a solution that helped TapIn:
- Simplify the process of sending international payments through a single, reliable platform
- Track multi-currency payments in real-time across settlement partners
- Gain better FX visibility and access to competitive rates
- Streamline reconciliation with clear transaction records and easy-to-access reporting
Jenzy fit seamlessly into TapIn’s existing finance workflows, helping their team confidently manage international transactions at scale - without the burden of complex manual tracking or back-and-forth with multiple providers.
Result
Since partnering with Jenzy, TapIn has achieved measurable improvements:
- 80% reduction in time spent managing and reconciling international payments
- Faster payout tracking and resolution across currencies
- Improved partner satisfaction through greater payment transparency
- Clearer FX costs and fewer unexpected fees
- Reduced reliance on manual spreadsheets and tracking
Jenzy’s platform has empowered TapIn’s finance and operations teams to focus on scaling their business, without getting bogged down in complex cross-border payment workflows.
What TapIn Says
"Before Jenzy, managing cross-border payments felt fragmented and slow. Now we have a much clearer process, faster reconciliation, and greater confidence that our partners will be paid on time. It’s freed up our team to focus on growth, not paperwork."
— Milimo Banji, Founder & CEO, TapIn
How Jenzy Helped
TapIn often faced complex payment questions, such as:
- "How do we keep track of payments sent in multiple currencies?"
- "How can we ensure timely delivery without manual follow-ups?"
- "How do we get better visibility into FX rates and fees across providers?"
- "How can we simplify reconciliation without building new internal tools?"
With Jenzy, TapIn was able to:
- Track international payments from initiation to settlement
- Reconcile payments quickly and accurately with user-friendly reports
- Gain FX transparency and minimize costs
- Manage payments confidently without having to build internal payment tracking systems
Jenzy continues to be a critical partner in TapIn’s financial operations, helping the team deliver a reliable, transparent payment experience for their global creator and partner network.
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